Author Archives: Kaushal Chaudhary

In this episode of This Week in Health Tech, Vik and Jimmy are joined by Laura O’Toole, President of Santa Rosa Consulting Inc. They discuss the current healthcare crisis involving COVID and how to be better prepared for the future.

Here is what they discussed:

• “Santa Rosa Consulting is a healthcare focused IT consulting business.”
  • Laura introduces herself and talks about Santa Rosa Consulting and the relationship they have with Tido Inc. She discusses recent transitions Santa Rosa Consulting has made and how COVID-19 has impacted them.

• ” How does your team deal with working remotely all the time?”
  • Vik asks Laura how the shift to the virtual world has impacted Santa Rosa Consulting. Laura discusses cultural changes that had to be made, especially with clients. She then discusses how to promote a healthy work-life balance within the company.

• “When COVID hit, hospitals were forced to pick a digital system.”
  • Vik comments on how healthcare providers had been talking about implementing digital systems for years and how COVID-19 forced them to pick a solution. Laura discusses the rapid transformation to digital that has occurred because of COVID within the last 4-5 months.

• “Whether it’s testing, integration or smart technology, we have to help our clients get up to speed so that they can help their patients safely and efficiently.”
  • Vik and Laura discuss making sure that their clients are adapting well to the digital transformation. Vik elaborates on taking advantage of cloud infrastructure and using tools such as machine learning, AI, and mobile apps to help the telehealth process for clients and patients.

• “This becomes about patient engagement, and really making yourself a chameleon as a provider, so that you change your colors based on who you’re engaging with.”
  • Laura makes a great analogy when it comes to the provider needing to adapt to each patients individual technical skills.

• “For emergency preparedness, what are some of the tools clients should be looking at?”
  • Laura and Vik talk bout how important a robust Intranet is for the healthcare provider. Laura talks on how having a good test automation system can help providers be ready for the next crisis.

Listen to the full episode:

Learn more about Tido’s Digital Packages:
Tido’s Digital Packages

Click below for more information regarding Tido’s Test Automation packages:

Test Automation Packages

Santa Rosa Consulting:

Santa Rosa Consulting

In this episode of This Week in Health Tech, Vik and Jimmy discuss the current pandemic and it’s affects on security and privacy.

Here is what they discussed:

• “Healthcare providers were already working on digital systems before COVID, and now that its here, its here to stay.”
  • Digital systems were already being developed and used by healthcare providers, but the pandemic accelerated the implementation. Jimmy talks about how other industries have already relied on digital solutions, such as the fitness industry.

• “What about the security and privacy concerns of all these new digital apps?”
  • Jimmy asks Vik how countries and companies are delivering secure and private data transfers. Vik gives an example of privacy and security concerns in Norway relating to tracing apps.

• “Since everyone is working from home, the risk factor is so much higher…”
  • As more and more people work from home, it creates a larger opportunity for hackers to access private data. Vik gives a few examples on how data is breached, with phishing emails being the most common type of exploit.

• “With new digital tools/apps, you do need to constantly make sure everything is working with no holes, and that’s where test automation comes in.”
  • With the increase in new digital apps, there is also an increase in test automation for new digital systems. Vik explains the importance of test automation when rolling out new digital tools, especially in regards to client/patient security and privacy.

• “Related to privacy and security, I think disaster recovery is another key aspect.”
  • Vik discusses the importance of having a plan in case crucial team members are not able to work. Other things to consider include having proper documentation and proper communication amongst the organization.

• “A lot of healthcare providers are moving over to the cloud. Is there any risk in this transition?”
  • As more and more organizations migrate to cloud-based services, Jimmy asks Vik the risk of such a large move. Vik explains how having a smart integration system will help in making sure all data is secure.

Listen to the full episode:

Click below to learn more about Tido’s Digital Packages:

Tido’s Digital Packages

Click below to learn more about Tido’s Integration Packages:

Tido’s Integration Packages

In this episode of This Week in Health Tech, Vik and Jimmy are joined by Unmesh Srivastava, CTO of P3 Health Partners. They discuss the role of Big Tech in healthcare.

Here is what they discussed:

• “Our secret sauce is the data enablement and our care-model.”
  • Unmesh introduces P3 Health Partners, a health population management group. P3 Health Partners utilizes their care-delivery network to provide the best patient/provider experience.

• “Healthcare is changing, and it’s changing really really quick.”
  • COVID has changed the landscape of healthcare forever. Unmesh comments on Big Tech starting to enter the healthcare industry and how they can be the disruption that the industry needs.

• “This is one industry(healthcare) that needs to be disrupted by tech, data, policies and more transparency.”
  • Jimmy asks why Big Tech is starting to enter the industry. Unmesh comments that they biggest problem in America is the current healthcare system. As Big Tech enters the market, they can start to alleviate some problems, just as Big Tech did in other sectors such as transportation.

• “To hold us true to P3’s promise of care, data is the only currency that is going to make it work.”
  • Data is the bedrock layer of any organization, as commented by Unmesh. Vik asks about P3’s digital strategy and Unmesh goes into detail about P3 Data Fabric. Vik mentions a similar strategy that Tido Inc implements called Smart Integration.

• “How can you police Big Tech without actually having rules they need to follow?”
  • Vik questions the regulations surrounding Big Tech as the enter the healthcare market. Unmesh discusses that policies, compliance and governance need to be in place. Jimmy makes a point about regulations and policies being the reason why the healthcare industry is so behind other industries in terms of digital transformation.

• “The future of healthcare is going to be less episodic and more continuous virtual care.”
  • The trio discuss where the future of healthcare can go. Vik brings up body chips and wearables. Unmesh believes that the future will bring in a more constantly monitored based system for healthcare.

Listen to the episode:

Learn more about Tido’s Integration Packages:
Tido’s Integration Packages

Learn more about Tido’s Digital Packages:
Tido’s Digital Packages

Find out more about P3 Health Partners:

https://p3hp.org/

In this episode of This Week In Health Tech, Vik and Jimmy are joined by John Marchica, CEO of Darwin Research, where they discuss the challenges put forth by COVID-19.

Here is what they discussed:

• “With the research your company does, are you seeing any trends related to COVID-19?”
  • The group discuss the current pandemic and the effect its had on Arizona and Vik then asks if Darwin Research has seen and trends with the research they conduct. John comments that because of the fluidity of COVID, it is difficult to predict what the future holds.

• “The research suggests that Telehealth is here to stay.”
  • Telehealth has finally emerged because of the pandemic, and Vik ponders if it’s here to stay for good. John comments that the research suggest Telehealth is here to stay but currently many are band-aid solutions.

• “What does the research say about a future COVID-19 vaccine?”
  • John highlights the research involved in developing a new vaccine, and the group discuss when the vaccine will potentially be available.

• “It’s amazing to see how rapidly the digital transformation is being implemented.”
  • Vik highlights the process of treating COVID-19 as another service line as seen by Tido’s integration and web teams, and how the intake of patients happens starting from scheduling, pre-registering, and paying online is being streamlined.

• “Everyone will have to invest in this(digital integration) because its going to save them money at the end of the day.”
  • The transition to all digital is inevitable, and COVID certainly accelerated the process. Vik goes into detail on why health providers needs to transition to digital sooner than later.

Listen to the full episode:

Learn more about Tido’s Digital Packages:
Tido’s Digital Packages

Learn more about Tido’s Integration Packages:
Tido’s Integration Packages

Darwin Research Group Website:

 https://www.darwinresearch.com/

In this episode of This Week in Health Tech, Vik and Jimmy discuss strategies for reopening healthcare services as COVID slows down.

Here is what they discussed:

• “As COVID slows down, lets talk about reopening the other health services that were put on hold.”
  • Hospitals have had to put off non-urgent health services to facilitate the inbound of COVID cases. Vik discusses when the right time to reopen those procedures should be.

• “In some countries, the numbers could have been 15x higher than reported.”
  • Jimmy questions the veracity of stats coming from some countries. Vik discusses how Lenovo in China has dealt with reopening procedures, such as temperature testing.

• “You don’t know what’s going to happen once all these businesses and shops re-open.”
  • There is much uncertainty surrounding re-opening, and Vik gives elaborates using Modena, Italy as an example. As shops open again, there is much discussion about another possible wave of cases.

• “You have to be innovative by using technology and the right tools.”
  • Using the right health/digital tools, such as intranet, telehealth, etc., to keep everyone safe and to reduce anxiety.

Listen to the full episode:

Click below to learn more about Tido’s Digital Packages:

Tido’s Digital Packages

Click below to learn more about Tido’s Integration Packages:

Tido’s Integration Packages