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Test Automation in Healthcare

In this episode of This Week in Health Tech, Vik and Jimmy discuss the importance and growing need of test automation for EHR as well as testing for web/mobile applications.
They are joined by Laura O’Toole, who serves as President of Santa Rosa Consulting, and Ryan Neaves, VP of Care Applications at Novant Health.

Here is what they discussed:

  • “You can never have enough testing”.
    • As said by Vik himself, this illustrates the main talking point of this episode. The group elaborates on why rigorous and extensive testing must be done and continue to be done to ensure that the best healthcare can be provided.
  • “Test automation is the next iteration for the healthcare industry…”.
    • Ryan discusses the changing landscape of the healthcare industry regarding test automation. He explains that other industries have relied on test automation for decades, and the need for healthcare to transition to test automation continues to grow. Ryan and Laura also discuss the successful test automation implementation at Novant Health.
  • “It takes a change in mentality and culture…”.
    • The transition from in-person testing to test automation takes some getting used to. Vik talks side-effects of the test automation transition in relation to ROI. The group discusses how test automation can free up key personnel to work on more important tasks. Laura and Ryan elaborate on making sure the team has confidence when working with test automation and giving up control.
  • “How do you adapt and get better in the face of COVID-19”.
    • The group discuss how the COVID-19 pandemic has accelerated the use and need of test automation. Vik talks about how COVID-19 has made testing for digital apps more important. Patient engagement due to COVID-19 relies heavily over digital apps. Because the digital transformation is happening so fast under COVID-19, the need for test automation in areas other than EHR is high. Laura remarks on how COVID-19 threw the health industry into the frying pan and highlights on how it forced healthcare workers to focus their skills and utilize test automation.
  • “How do you pitch test automation to your C-suite? It’s easy.”
    • Ryan explains that his conversation with his C-suite was relatively seamless because the deliverables on it were highly sought after. The ability to scale very rapidly is a key selling point, especially given the current pandemic. Ryan delves into more detail into how COVID-19 is a great example of why test automation is so relevant and necessary.

Listen to the full podcast:


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