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Tag: test automation

How to leverage your integration engine for seamless EHR Migration and reduce upgrade costs?

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Health System Integration

In the complex landscape of Electronic Health Record (EHR) migration, having a robust integration engine managed by an experienced integration team can be a game-changer for health systems. Integration engines like Cloverleaf, CorePoint, InterSystems, Mirth, Rhapsody, Jaguar, Qvera, and others play a pivotal role in streamlining data flows and connectivity. Here’s why taking advantage of these engines can significantly ease the challenges associated with transitioning to a new EHR and also reduce costs associated with other vendor contract updates.

1. Streamlined Connectivity Timelines:

  • Having an integration engine already connected to downstream systems means a head start in the migration process. For instance, if your current EHR is sending Admission, Discharge, Transfer (ADT) messages and Orders to a Cardiology system, the workflow with the future EHR will likely perform the similar functions. This continuity significantly reduces the time spent on establishing new connections, as the connections between integration engine and the downstream system are already in place.

2. Cost-Efficiency and Resource Optimization:

  • Integrating a new EHR is a resource-intensive process. Utilizing an existing integration engine not only saves time but also contributes to cost-efficiency. The ability to repurpose established connections minimizes the need for additional infrastructure setup, ultimately optimizing resources. Depending on the workflows, timelines, etc. it may not be necessary for the downstream system to create any new interfaces, since the engine could be leveraged to send test messages from the new EHR test environment and also the existing EHR test environment. This could help significantly reduce contract update costs with the downstream system vendors.

3. Consistency in Data Routing:

  • When migrating EHRs, one of the challenges is rewriting existing interfaces. However, with an integration engine, you have the advantage of maintaining consistency in data routing. For example, even though the new EHR might require testing interfaces, your integration team can leverage the existing connections in the engine. This means that ADTs and Orders from the new EHR’s test environment can be seamlessly routed within the engine, eliminating the need for establishing new VPN tunnels or ports.

4. Optimizing Interface Reuse:

  • Many EHR vendors may create new interfaces to accommodate the testing phase of the new system. However, having an integration engine allows for intelligent interface reuse. The engine allows your integration team to review existing interface modifications, mapping etc. and provides a head start for interfacing with the downstream system. Existing interfaces could be cloned and modified as needed based on the messages from the new EHR.

5. Flexibility in Testing Scenarios:

  • The versatility of integration engines enables your team to adapt to various testing scenarios. Whether the new EHR necessitates specific configurations or adjustments, the integration engine provides the flexibility to handle diverse requirements without compromising on connectivity. Combining test automation with the engine can help clinical and IT teams test all possible scenarios without needing to take up valuable time from clinical resources.

Conclusion:

In the intricate landscape of EHR migration, the role of integration engines cannot be overstated. By leveraging the connectivity already established through these engines, health systems can navigate the migration process with greater efficiency, reduced timelines, and minimized disruptions. As technology evolves, integration engines stand as invaluable assets, ensuring seamless transitions and continuity in healthcare data management.

For over 15 years Tido Inc. has been partnering with health systems for EHR migrations and integration management. If you have any questions or need assistance with your health system’s ehr conversion, contact us today. We are here to support you in navigating the challenges of EMR migration and ensuring a smooth transition for your organization.

Is there an orchard full of apples just outside the windows of the hospital?

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Have you ever switched from an Apple iPhone to a Samsung or other Google based phone, or vice versa? It looks familiar, but it’s just different enough to be confusing. I know… I’ve done it. Work issued iPhone, personal Samsung phone. I was able to turn my iPhone notification to vibrate when I first got it… For the next 5 years I could not turn any notification sound on. I’m not new to smart phones, but I’ve always had a Samsung, the IOS screen looks familiar, but it just doesn’t work the same.  I only used the work phone for texting and phone calls, everything else was my personal phone, good thing my scrubs had two pockets.

Websites and apps can experience similar issues with back-end functionality. With the patients, visitors and employees all having different smart-phones, ensuring a seamless end-user experience can be more important than ever. Developing a website or app for a Windows based system may not be able to viewed in the Apple ecosystem.

Everything from way-finding apps, employee intranet sites, public websites, to patient access apps all need to be customized to ensure an end-user experience that is accessible and usable. Imagine telling a patient “there’s an app for that!” only to have them frustrated when they can’t access the information they were directed to. It doesn’t provide a good experience for the patient that can negatively impact things as serious as missing important appointments, to just experiencing un-warranted stress when trying to get to an appointment. Is a patient going to rate you 5 stars if they can’t find the doctor?

Similarly for employees, frustrations can abound when apps are not optimized for different mobile devices. Apps for time and attendance, intranet sites for policies and procedures, are all often made accessible for employees to use on their mobile devices. Apps and sites that are not optimized for their device can frustrate staff trying to request a vacation, or trying to look up policies for titrating insulin drips.

Accessibility in the physical world is important for healthcare, it is just as important in the digital age to have accessibility online as well. Ramifications can be a minor inconvenience or a major frustration. More and more information resources are moved online to save paper and ensure the most up-to-date information is being used, having access is vital to smooth patient experience and care.

How do you test apps and mobile sites for compatibility against thousands of different versions of mobile devices? Ten thousand engineers typing on ten thousand phones for ten thousand years? That might work, or you might get a mobile friendly version of Shakespeare. Hope you have a good IT recruiter!

Automated testing at every stage of development can help ensure accessibility is maintained across desktops and mobile devices. For over 10 years Tido Inc has partnered with hospitals and health systems to provide automated mobile and web testing at every stage of development. Ensuring minimal issues on launch, and faster development times. Contact us today to see how we can help, from development of custom apps and intranet sites, we can extend your IT teams when you need.

It’s winter, are your data pipes frozen?

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Frozen data pipes

Winter can be brutal on pipes, one little spot of missed insulation can cause an air leak that freezes your water pipes. Fortunately there are various systems that can alert you to problems, infrared cameras to detect leaks before there’s a problem, and water sensors to alert when there is a leak.  Imagine testing or monitoring our IT systems like we test and monitor our homes.  Check the systems before there is a problem, or alert us early to take action when there is a problem.  Healthcare is ever more reliant on data flows and pipes to connect the various systems and ensure smooth operation. But how are these problems recognized? Who reports them? Is there an early detection system to alert when there is a problem?

When we build a house it is important to ensure all the pipes are connected and all those insulation trouble spots are tightly sealed to prevent problems down the road when the new owners move in. Fortunately there are infrared cameras and blower door tests for homes to discover potential problem areas. When we’re building new solutions into healthcare networks there are countless points of failure that can occur when systems go live, and with the proliferation of new applications from patient monitoring to clinician web-based and mobile apps, the number of potential points of failure increase. Do we have an infrared camera or blower door test for the maze of networks in a healthcare facility? Testing every connection for a new system, upgrading systems, or implementing a new mobile app will quickly overwhelm even the most well-staffed IT department. Test automation can quickly, efficiently, and repeatedly test systems to ensure that all functionality will perform as expected and provide the end-user experience that is desired.

As much as we can prepare our home ahead of time, sometimes there are events outside of the home that will cause things to go awry. Problems with the electrical grid, gas network or even water distribution can lead to unexpected problems in the home and cause catastrophic leaks. Fortunately we also have tools to monitor the state of our home in the event a change on the outside causes a problem on the inside. Leak detectors can alert homeowners to potential problems, allowing quick action to prevent flooded basements and avoid the physical and emotional stress that comes with clean-up. Similarly in healthcare continuously monitoring networks and automatic notification of an issue can prevent stress on the end-user that relies on these systems for patient. Too often when networks go down, often due to an upgrade or issue beyond the walls of the facility, the end-user is the first to notice. It’s not just one end-user that’s impacted, it can be thousands, and they will start calling the help desk. Applications and Integration monitoring can sound an early alarm and allow IT teams to respond quickly to an event, end-users can be notified early, and IT teams can work quickly to minimize disruption and stress. IT teams should be aware of an IT issue before the end-user, network monitoring can facilitate this.

Back in 2021 research found that one-third of healthcare workers felt that technology contributed to emotional exhaustion, and were frustrated at least 3-5 days per week. In the past 2 years since the study was done, the number of applications and solutions has only increased, as has the technology burden on clinical staff. Clinical staff works to take care of the patient, they seek to prevent problems for patients before they occur, shouldn’t IT systems do the same?

Nobody wants to deal with frozen pipes or disconnected networks. For over 10 years Tido Inc has helped healthcare organizations save over $30 million with our integration and testing packages. Connect with us today and see how Tido Inc can partner with your teams to help build a tighter, better connected, healthcare house.

What’s on your wish list for the Holidays?

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Holidays Wish List for Healthcare

For many healthcare organizations software is a strategic priority for the coming year. According to a research paper by Klas Research and Bain & Company, 40% of provider organizations have software as their top strategic priority, for 80% it’s in their top three. Even for those provider organizations that did not list software as a strategic priority, 95% expect to make new software purchases.

Why a focus on software? Labor shortages are well known, physicians and other clinical staff are pressed to do more with fewer staff. Software can help ease administrative burdens, improve billing accuracy and receipts, as well as help clinical staff provide better and more accurate care faster to more patients. From the patient satisfaction perspective, the right software can improve patient engagement and experience from the first contact, improving outcomes and health.

According to he research linked above, Revenue Cycle, Security, Patient intake/flow, Clinical Systems and Telehealth were the top 5 solutions that provider organizations want to focus on. There are a lot of offerings out there promising solutions to these problems and many others. In the clinical space the internet of things, artificial intelligence (AI) tools, machine learning (ML) tools have exploded in the past few years, and there are more companies offering more solutions every day.

Beyond physician staff, nursing and other clinical support staff look to software and digital tools to improve care and coordination. Clinical staff want tools that work and ease their burden, allowing more time to focus on the patient’s that need care and attention. Nurses have been more vocal about getting the right tools for patient care, opinion pieces like this one in Nursing Times are appearing in forums more and more frequently.

Finding the right software is the first part of the challenge, and for clinicians the evaluation of software may be the easiest part to answer. There are still a variety of other questions that need to be answered before implementing a new solution. As anyone involved in healthcare knows, it’s never as easy as downloading an app from the Google Play Store.

Is the solution going to solve your problem?

How will the software be implemented?

Is the infrastructure in place to support the software?

Does the implementation require EHR integration?

Will it actually work when the switch is flipped to go live?

With any integration and roll-out there will always be more questions that come up during the process. All of these questions will need to be answered to ensure seamless integration and roll out of software packages. Patient care should be a seamless journey, so should software integration and upgrades. IT systems should work just as hard as the clinical staff to provide a seamless experience for all users.

Since 2007 Tido Inc. has a history of partnering with healthcare organizations and hospitals to help answer these questions and many more. Contact Tido Inc. to talk about their integration and test automation packages to leverage your existing infrastructure and maximize the ROI on software investments.

Social Determinants of Health and Network Reliability… Is there a connection?

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Healthcare Virtual Visits

Are my cables crossed? Perhaps, but consider the different systems that can power payment and insurance verification.

For the majority of readers of this blog it is probably an inconvenience when insurance verification services are down, but for people with limited income, and little to no savings, this can be an insurmountable barrier to accessing healthcare.

Increasing the utilization and access to telehealth and virtual services is one of the goals of Healthy People 2030 to improve access and quality. While we have seen a proliferation of expanded virtual health options during Covid, there can still be barriers to accessing care beyond internet availability.

Virtual urgent care or virtual ER visits can vastly improve easy access to care with a connected smart phone to access these services. While this can still be a challenge for many, they are becoming far more ubiquitous and affordable than ever before. With a connected smart phone there is no need to take time off work, or travel to a physical location with an unknown wait time to seek care. Virtual visits can be powerful tools for those in society who are not economically stable, where each hour of pay is allocated to purchasing necessities.

Most virtual visits require upfront payment or insurance verification of coverage. This author’s recent experience to a virtual urgent care visit highlighted this. Due to a recent upgrade the health system’s insurance verification was unable to be completed, requiring a credit card and upfront payment of $70. I’m fortunate in that I have both readily available, but does everyone?

Submitting a claim to an insurance company is complicated, to put it mildly. It is highly unlikely this task could be completed easily on a smart phone. Factor in that reimbursement may not arrive before the credit card payment is due. Assuming the patient has access to a credit card, will they be able to pay that balance before reimbursement? If they have to wait until they receive reimbursement they are now subject to late fees and interest charges, which will quickly add up.

If the patient cannot pay the upfront costs, will they go somewhere else? Will they just delay care? Delaying care can lead to a downstream effect of worsening outcomes and greater expenses later on.

Studies regarding medical debt are focused on amounts greater than $250, like this study from Kaiser Family Foundation, and these large amounts can be devastating. But we also know from other studies that even small amounts of medical expenses can be enough to delay care or avoid care totally. Avoiding care can ultimately lead to more expenses and missed work later on. In the event care is paid for, what necessities may be skipped? Food? Rent payment? Vehicle Repairs? The downstream impacts can be significant.

Even as more American’s have been able to get health insurance, co-pays or up front payments can be still be a barrier to accessing the healthcare system. Automatic insurance verification is a good step toward reducing unnecessary up front payments, if it’s working. If it’s not working, it can be another barrier for those seeking healthcare.

Increasing access to care is a capability which many health systems are expanding. Once the resource is built, is it functioning as intended, or just creating another to barrier to care. Check out Tido’s end to end monitoring and digital apps test automation solutions. Ensure the most vulnerable customers are able to easily access high quality affordable care.

Is your digital front door open or closed?

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Healthcare digital applicatioons

According to a recent JD Power survey the majority of their respondents have accessed telehealth services and for many services it is the preferred method of interaction. 80% of their respondents report that telehealth is the preferred method for prescription refills. 51% of providers offer an online scheduling option according to a recent survey from Optum. It doesn’t stop there, the digital front door is the modern gateway for health systems to welcome patients.

Imagine walking into a hospital or doctors office and finding a void or blank wall. Sounds a little dystopian, but it is quite possible this can be the experience of customers coming to a website and trying to enter an appointment.

A digital front door is the modern access point for healthcare, and it’s more than just a front a door. Digital strategies require a seamless digital experience for all services offered by the organization. A seamless transition from the digital to the physical front door if needed. Consider all the options available for enhancing the digital experience beyond the front door.

Is the health system going to be offering online appointment scheduling?

Want to steer patients away from the ER and towards Urgent Care with chatbots and digital symptom checkers connected to the first available appointment for telehealth or virtual urgent care?

Customers and the Federal Government clamoring for price transparency, is your system connected to health insurance and billing to offer price estimates?

SMS options offer easy appointment reminders and many other opportunities for engagement, are the messages going through?

Are you offering SMS or online intake questions to speed registration? Are they feeding over to the EHR for the receptionist to see?

Few would argue that the customer’s digital health experience should be as seamless and reliable possible, providing an early opportunity to build engagement and trust. The digital front door may be the first experience a customer has with the organization, if the digital experience is not seamless, doubt starts to creep in about the rest of the experience. Systems that have disrupted connections can lead to a rocky experience for the customer. If they’ve already filled out the registration information online, why do they need to do it again?

High reliability organizations require high reliability systems. While most networks are stable and function as expected, even a small glitch can have large consequences and disrupt the customer relationship. If the patient and clinician experience is that none of these systems work, or do not work consistently, why should they keep using them? Customers place a lot of trust with clinical staff, if the staff doesn’t have faith in the systems, they will steer customers away from digital solutions, negating the time and investment spent on these solutions.

Are you pro-actively monitoring for network disruptions? Is the IT system meeting the expectation of clinicians and staff? Pro-active monitoring, reporting and resolution of disruptions builds faith in the systems that support clinical staff and customers.

Healthcare should be welcoming, are you slamming your digital front door in the face of customers? Check out Tido’s end to end monitoring and digital apps test automation solutions, ensure your digital front door leads to the services your customers want and need.

Tido’s Trailblazing Tech Bulletin – Issue #1 Digital Transformations

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health care applicationsIssue #1—Digital Transformations

April 20 2022

Hello everyone! We’re pleased to welcome you to the very first issue of Trailblazing Tech from Tido. 

From now on, you’ll receive exciting monthly updates that dig into cutting-edge health tech topics, such as: the future of digital health, innovative interoperability, mobile and web apps, automated monitoring services, and—of course—some juicy tidbits about what’s new at Tido.

So, from the bottom of our digital hearts, thank you for embarking on this journey with us. Wishing you all an amazing April, and a splendid spring season! And we hope you enjoy Tido’s insights on extraordinary technologies that are revolutionizing the healthcare industry.

 

End-users are actually superior to healthcare professionals at rooting out application and integration issues. Why are we passing the buck to them? We can do better!

As it turns out, 95% of integration issues in hospital applications are manually identified by end-users. On average, it takes 35 frustrating minutes for end-users to identify and report issues to the IT help desk—and a gruelling 55 minutes for staff members or vendors to initiate a fix for the issue. 

That’s why we’re working with healthcare teams to use Azure Monitor for automated system monitoring, transforming their digital services to drastically reduce reliance on manual reporting, while also significantly improving customer service. The positive feedback we’ve received is truly incredible!

 

Digital transformation is accelerating in healthcare, but don’t worry—you can keep up! How to provide the best user experience in web and mobile applications.

The COVID-19 pandemic has accelerated digital transformation in every major sector, vastly increasing our reliance on technology to meet many of our daily needs. And healthcare is no exception! 

Our health systems have greatly expanded their digital footprint to better serve our patients, empowering them to perform routine tasks without leaving the comfort of their home—such as paying bills, requesting medication refills, and even receiving personal health updates digitally.

But the process of fine-tuning the user experience has been—to put it mildly—quite complicated. To help other healthcare providers to navigate this important issue, Baptist Health’s team reveals how they’re using web and mobile test automation as a key part of their ongoing digital transformation.

 

The gift of health tech for your healthy ears! Check out this lively, illuminating new episode of our podcast: This Week in Health Tech.

In this jam-packed episode of This Week in Health Tech, Vik and Jimmy have an incredible chat with Dr. Brett Oliver (Chief Medical Information Officer, Baptist Health) to dive into several fascinating topics, such as the future of telehealth, digital transformation, interoperability, cultural change across the industry, and much more.

 

Global Health Tech Buzz:

  1. Chatbot Technology Still Has a Long Way to Go
  2. Meditech and Google Health to collaborate on clinical search in Expanse EHR 
  3. Top takeaways from HIMSS22: What CIOs need to know 

 

That’s all from Tido for now. Thanks for reading! Stay tuned next month for Issue. Subscribe Here.

Baptist Health adds test automation as part of their digital transformation to enhance user experience

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Tido integration and digital packages

The COVID-19 pandemic has accelerated digital transformation in every major sector, vastly increasing our reliance on technology to meet many of our daily needs. And healthcare is no exception! Our health systems have greatly expanded their digital footprint to better serve our patients, empowering them to perform routine tasks without leaving the comfort of their home—such as paying bills, requesting medication refills, and even receiving personal health updates digitally.

Headquartered in Louisville, Kentucky, Baptist Health has experienced tremendous growth in recent years, with significant increases in new digital properties and public-facing websites. To better manage these digital services, Baptist Health has selected Tido to plan and implement test automation for nine hospital websites and a newly created mobile app. 

  • Kevin Smith (Asst. VP, Digital Engagement) emphasizes how digital strategy and transformation will play a crucial role in enhanced patient outcomes, greater efficiency, and financial viability for healthcare organizations. 

  • Erik Helton (Manager of Digital Optimization) recognizes that it is critical for every mobile and web application to be thoroughly tested for functionality, compatibility, performance, accessibility, accuracy, compliance, and usability to provide an excellent experience for everyone and improve patient outcomes. 


  • Katie Jimenez (Director of Digital Strategy) has been an incredible ally in this partnership. Since Baptist Health invested in their automation strategy and implementation, Tido has been thorough in our support—testing applications at every stage of development and monitoring their performance post-launch.

 

What is “Automated Website Testing” and why is it Important?

Web-testing always needs to be performed when a change has been made to a webpage—to ensure no errors have occurred, and that the change was initiated by the company, instead of a bug or other issue. Traditionally, this process was done with live manual testing. However, as the number of pages grow on a website, continuous live-testing can become an impossibly arduous task to complete. 

This is where automated testing makes an enormous difference. Tido has developed an incredibly efficient protocol for optimizing this process. As we live-test websites and other digital assets, Tido simultaneously writes test scripts while building a robust test suite to completely automate the process—saving precious time and resources for healthcare organizations.

Why it’s important:

  • Improved time management, so teams don’t need to spend as much time live-testing. 
  • Cost savings for quality assurance (QA) resources.
  • Increased ROI, as fewer internal resources are needed for testing web and mobile properties. 
  • Efficiency of test suite reuse for other projects.
  • Faster feedback from running tests/regressions. 
  • Detailed test analytics and live monitoring of web and mobile properties.
  • Higher test coverage.

Different Types of Testing

  1. Functionality Testing: Testing all forms, web apps, and other functional features of a webpage.
  2. Compatibility Testing: Testing to ensure webpage displays correctly across a multitude of different devices.
  3. Performance Testing: Testing to make sure webpages work under heavy loads. Gathering and testing data such as load time.
  4. Cross-Browser Testing: Testing to ensure webpage displays correctly across a combination of different browsers.
  5. Accessibility Testing: Testing to ensure that the webpage is usable by people with disabilities.
  6. Usability Testing: Testing all menus, buttons, and navigational links.

 

Tido’s Test Automation Strategy 

Understanding our client’s needs and mining their web analytics is the first step in figuring out the priorities for each client. Along with understanding which sites are visited the most, web analytics provide crucial data—such as which browser, device, and platform are preferred by patients. Once we establish our goals and priorities, we can begin the process of testing.

For our test suites, some of the tools and frameworks that assist us in the automation process include:

  • Real Devices Cloud (Sauce Labs): This cloud-based continuous platform enables us to run our automated test suite across desktops, emulators, simulators, and real devices. Along with cross-browser and compatibility testing, Sauce Labs provides performance reports and real-time feedback of tests in progress.
  • Selenium and Appium: We incorporate both of these test automation frameworks in conjunction with Java using Eclipse IDE. Selenium is an open-source test automation tool used for desktop testing, and the Selenium WebDriver allows for easy Cross-Browser/Platform testing. Appium is an open-source test automation tool suite used for mobile app testing. The Appium framework allows us to test an organization’s website using a combination of different mobile platforms and devices.
  • TestNG: An open-source automation testing framework for writing unit tests and generating test results. TestNG allows the execution of multiple tests in parallel.
  • Deque AXE: A library to run web accessibility tests in Java projects with the Selenium automation tool.

 

Tido’s Test Automation Services Makes Digital Transformation Easy!

Tido’s EHR and Digital Test Automation services provide end-to-end testing of all workflows, establishing the best user experience for your EHR, hospitals systems, web, and mobile applications. Contact us today for more information!

 

About Tido Inc.

Since 2007, Tido has partnered with many health systems, agencies, vendors in the US and Canada to provide top-of-the-line integration, digital, and test automation packages. 

Tido’s digital team consists of full stack mobile and web developers, test engineers, designers, business analysts, quality assurance analysts, and project managers. Our team uses cutting-edge technologies and the most up-to-date standards to develop high-quality mobile and web applications for healthcare organizations. We also place a high priority on accessibility for staff and patients, to provide best experience possible for all users. 

As stated simply by Vik Patel (COO, Tido) on This Week in Health Tech Podcast, “You can never have enough testing!”

 

About Baptist Health System

Founded in 1924, Baptist Health has been bringing advanced medical technology, modern facilities, and many of the region’s most prominent physicians and medical professionals to our communities for nearly a century. With nine hospitals, Baptist has more than 2,700 licensed beds.

Baptist Health has more than 300 points of care including outpatient facilities, which offer urgent care, occupational medicine, physical therapy, and diagnostics. Home care is also available in 39 counties in Kentucky, six counties in Illinois, and six counties in Southern Indiana. Our physician network of more than 3,000 employed and affiliated physicians continues to grow, as we endeavor to improve access to healthcare and enhance the health of Kentucky as a whole.

Test Automation in Healthcare

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In this episode of This Week in Health Tech, Vik and Jimmy discuss the importance and growing need of test automation for EHR as well as testing for web/mobile applications.
They are joined by Laura O’Toole, who serves as President of Santa Rosa Consulting, and Ryan Neaves, VP of Care Applications at Novant Health.

Here is what they discussed:

  • “You can never have enough testing”.
    • As said by Vik himself, this illustrates the main talking point of this episode. The group elaborates on why rigorous and extensive testing must be done and continue to be done to ensure that the best healthcare can be provided.
  • “Test automation is the next iteration for the healthcare industry…”.
    • Ryan discusses the changing landscape of the healthcare industry regarding test automation. He explains that other industries have relied on test automation for decades, and the need for healthcare to transition to test automation continues to grow. Ryan and Laura also discuss the successful test automation implementation at Novant Health.
  • “It takes a change in mentality and culture…”.
    • The transition from in-person testing to test automation takes some getting used to. Vik talks side-effects of the test automation transition in relation to ROI. The group discusses how test automation can free up key personnel to work on more important tasks. Laura and Ryan elaborate on making sure the team has confidence when working with test automation and giving up control.
  • “How do you adapt and get better in the face of COVID-19”.
    • The group discuss how the COVID-19 pandemic has accelerated the use and need of test automation. Vik talks about how COVID-19 has made testing for digital apps more important. Patient engagement due to COVID-19 relies heavily over digital apps. Because the digital transformation is happening so fast under COVID-19, the need for test automation in areas other than EHR is high. Laura remarks on how COVID-19 threw the health industry into the frying pan and highlights on how it forced healthcare workers to focus their skills and utilize test automation.
  • “How do you pitch test automation to your C-suite? It’s easy.”
    • Ryan explains that his conversation with his C-suite was relatively seamless because the deliverables on it were highly sought after. The ability to scale very rapidly is a key selling point, especially given the current pandemic. Ryan delves into more detail into how COVID-19 is a great example of why test automation is so relevant and necessary.

Listen to the full podcast:


Click below for more information regarding Tido’s test automation packages:

Test Automation Packages