In this episode of This Week in Health Tech, Vik and Jimmy cover the timely topic of COVID-19 vaccine scheduling/distribution.
Here is what they discussed:
- “What is the protocol for getting a vaccine?”
- As the vaccine continues to be administered, Jimmy asks Vik what the protocol is on who gets the vaccine first. Vik lays out the protocol, starting with essential workers and the elderly getting it first.
- “Phone lines are clogged up bad, and it’s starting to affect patients.”
- More and more people are calling hospitals to gain information on vaccine scheduling. This has caused the phone lines to be clogged up, which could lead to other critical issues not getting the attention they need. Vik mentions a couple solutions to the problem of phone lines, such as using a robust intranet to give information, such as an FAQ.
- “What do you think are some good FAQ questions?”
- Jimmy asks Vik to lay out the types of questions that would help address questions related to vaccine scheduling, such as where/when to schedule.
- “Use the technology at your hands to help people.”
- Vik talks how Tido Inc. has helped hospital systems deal with the logistics of vaccines and using certain tools to make sure that the 1st and 2nd dose are administered for the correct time window.
- “Lets try and use technology in healthcare to help with this really complex situation.”
- On top of providing good healthcare, there has been a logistical issue that technology can help deal with. Vik mentions the importance of automation in making sure that vaccines are scheduled correctly.
Listen to the full episode:
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