In this episode of This Week in Health Tech, Vik and Jimmy talk about healthcare system applications and integration monitoring and how they play a big role in ensuring patient safety.
Here is what they discussed:
- “This might surprise you, but in health systems today, around 95% of application issues are user identified.”
- Vik talks on the current state of healthcare applications monitoring. He remarks that most issues dealing with healthcare systems are identified first by the user. This presents a large patient safety issue. Vik explains the issue in detail using an example, showing how reliance on manual intervention is risky and time-consuming, which could lead to adverse patient events.
- “The time that it takes to find the issue, diagnose the issue, and fix the issue is unacceptable. I don’t know how we can continue just relying on manual intervention to find the issues.”
- As the reliance on health systems and digital apps continues to increase, there needs to be a better way to track the data. Using the example from before, Vik explains how E2E (end-to-end) applications monitoring would have prevented the issue by detecting the exact location of the problem thus cutting down the issue diagnosis time in production environments.
- “Along with identifying and flagging issues, we’ve also built a notification framework to alert the right person to deal with the issue.”
- Tido’s E2E Applications Monitoring does not stop with flagging and diagnosing issues. Also included is a well defined notifications framework to alert the appropriate staff members of a system issue.
- “If it ain’t broke, then why fix it?”
- If health systems have not considered using E2E systems monitoring before, then why start not? Jimmy asks Vik why there is a need for such an implementation. Vik explains that EHR digital transformation, and other electronic health systems have only been implemented within the last 10-15 years. Even within that short amount of time, reliance on such systems has increased and continues to increase. Vik states that this is the right time to implement such a system.
- “We are able to see what is going on between all these systems: where data is going, how its flowing, where there is a break, and how to flag it.”
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- Vik explains the architecture behind Tido’s E2E Applications Monitoring. With Tido’s E2E monitoring in place, there is significant ROI, as staff members do not need to spend time locating and diagnosing the issue. Patient outcome also greatly improves under the system.
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Listen to the full episode:
Tido Inc. is currently offering a promotion for 6 months free E2E Applications and Integration Monitoring. Visit https://tidoinc.com/contact-tido-inc/ and include E2E in your message to claim this deal. This promotion lasts until November 30, 2021.
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