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Does your digital health system rely on end-users to find production application and integration issues?

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health care applications

As it turns out, 95% of integration issues in hospital applications are manually identified by end-users. On average, it takes 35 frustrating minutes for end-users to identify and report issues to the IT help desk—and a gruelling 55 minutes for staff members or vendors to initiate a fix for the issue. 

  • Currently, most healthcare organizations have basic monitoring in place for their digital assets, such as operating system errors and breaks in connectivity. However, typically there is no active end-to-end monitoring of the production environment that would alert the appropriate staff proactively. 
  • This means that healthcare staff only become aware of issues in digital systems when end-users take the time to file a report. 
  • Help desk workers then have to use the minimal information provided by the end-user to decipher which systems might be affected, and then try to contact the appropriate analyst for specific applications or integration programs—which can take long hours to fix, compromising the integrity of essential healthcare systems. 

The reliance on manual identification and reporting of issues causes considerable delays in diagnosing and fixing issues with digital health systems, which can have a significantly negative impact on patient safety and outcomes. 

At Tido, we realized that there had to be a better way to proactively monitor applications and interfaces in production, to make IT staff aware of the issues immediately; before the end-users are even aware that there is an issue with the system. To address this ongoing problem, we have developed high-quality automated monitoring services for healthcare systems.

  • Tido’s monitoring framework uses Microsoft Azure Monitor to reduce reliance on manual reporting—helping to detect 95% of application and integration issues automatically in the production environment. 
  • Tido’s end-to-end monitoring framework automates application, interfaces, and data checks in EHR and all downstream systems in the production environment: PACS, Pharmacy, LAB, Cardio, Ambulatory, and more. 
  • Tido’s monitoring solution sends automated notifications to responsible parties and the IT help desk within seconds, alerting them about live application or interface issues to avoid unscheduled downtime and reduce patient safety issues.

Contact us to find out more about how your healthcare organization can subscribe to Tido’s end-to-end monitoring packages, to proactively maintain the quality of all the applications and interfaces in your digital health system.

Oracle buys Cerner

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In this episode of This Week in Health Tech, Vik and Jimmy discuss the implications of Oracle buying Cerner and what this means for the future of healthcare.

Here is what they discussed:

  • “Oracle is buying Cerner, and Cerner is the #2 EHR in healthcare. Big Tech has made a move in healthcare”
    • Some big news occurred recently within the healthcare space. Oracle made their biggest purchase yet and bought Cerner for $28.3 billion. This is huge news as Oracle is one of the world’s largest tech companies. With all of the products that Oracle brings, there is massive potential that Oracle can bring to healthcare. Vik spends some time talking about various products that Oracle has.
  • “Anytime there is a big acquisition like this, it sends a signal that there is huge potential in the healthcare market.”
    • Jimmy asks Vik why the stock price of Oracle dropped after purchasing Cerner. Stock price initially dropped because of the uncertainty of Big Tech getting involved with healthcare. Vik mentions examples such as Google and Microsoft trying their hand in healthcare and failing. The difference this time being that Oracle purchased an already well-known company in Cerner, so there might be some growing pains but over time they will figure out the best way to integrate Oracle and Cerner products.
  • “I think there is a huge opportunity with analytics and making sense of all the data.”
    • A huge opportunity for Oracle now that they have acquired Cerner is being able to use their analytics and AI to make sense of all the new data they will receive from Cerner. Cerner gains a big advantage over its competitors now that Oracle will be able to analyze the data. It presents the opportunity for figuring out more efficient health systems and realizing significant ROI. This can be a huge selling point for clients in choosing Cerner over its competitors.
  • “Do deals like this happen quickly or is it in talks for years?”
    • Jimmy brings up the point that the CEO of Cerner is relatively new, being CEO since August 2021. He asks Vik if the deal with Oracle was something that they new CEO did or if it was something that was in the talks for years. Vik speaks on why the new CEO would want to do the deal, such as Oracle already having the latest tech in place.

 

Listen to the full episode:

 

Click below to learn more about Tido’s Integration Packages:

Tido’s Integration Packages

Telemedicine: Synchronous vs Asynchronous

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In this episode of This Week in Health Tech, Vik and Jimmy are joined by Dr. Laura Purdy, CEO and Co-Founder of MD Integrations. The group discuss different approaches towards Telehealth and the future of digital healthcare.

Here is what they discussed:

  • “So how did you first get involved with telehealth?”
    • This episode starts with the introduction of Dr. Laura Purdy. Dr. Purdy started her medical career in the army, where she realized early on that telehealth will be the future for healthcare.
  • “So when did you realize that telehealth could be the future?”
    • Even before the pandemic Dr. Purdy realized the benefit and future applications telehealth could bring to provide better patient care. She discusses medical challenges see saw early in her career, such as scheduling and wait times, that could have been solved using telehealth.
  • “What was telehealth like before mainstream technology came around?”
    • Nowadays telehealth can be achieved using the multitude of digital apps such as Zoom, however prior to these technologies existing, it was done very differently. Dr. Purdy discusses how telehealth was achieved prior to these new technologies. She talks on challenges such as limited technology, system requirements, connection issues, and scheduling conflicts.
  • “Let’s jump into what MD Integrations does.”
    • MD Integrations is an all-in-one telehealth solution. Outsourcing telehealth needs, they provide a complete and flexible telehealth solution for companies who want to offer virtual healthcare. Dr. Purdy addresses issues she saw when it came to telehealth and how she created MD Integrations to help solve those issues, such as EMRs. EMRs are not designed for telehealth services, as they are still designed for brick and mortar providers.
  • “Where do you see telehealth going in the future? Are people preferring to use synchronous or asynchronous services?”
    •  When the pandemic started, telehealth visits skyrocketed. However over the past 6 months, telehealth visits has dropped dramatically. Dr. Purdy explains that patients would rather use the asynchronous portion of telehealth over synchronous. Just as with other industries, people prefer not to have to attend a face to face visit. She then talks on where synchronous services are applicable, such as Pediatrics.
  • “Why are there so many different telehealth providers and what differentiates them from each other?”
    • Vik asks why there are so many niche telehealth companies springing up when there are telehealth giants such as Teledoc and Livingo.  Dr. Purdy explains in detail the reason behind need for niche telehealth companies and why this market does not need to depend only on the telehealth giants.
  • “In terms of patient data, how do you get access to the data you need?”
    • The group then jumps in the integration challenges related to Telehealth and how to overcome challenge of access to data from health system, clinic, telehealth portals.

Listen to the full episode:

Click below to learn more about Tido’s Integration Packages:

Tido’s Integration Packages

Click below to learn more about Tido’s Digital Packages:

Tido’s Digital Packages

Learn more about MD Integrations: https://mdintegrations.com/

How to deal with Expectations for Digital Apps and increase access to On-Demand Care

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In this episode of This Week in Health Tech, Vik and Jimmy are joined by Shelby Sanderford, CEO of Docpace. The trio discuss changes happening in healthcare, focusing on digital transformation and on-demand care.

Here is what they discussed:

  • “What is Docpace?”
    • Vik and Shelby start off the episode talking about how they each got into health tech. Shelby then discusses her company Docpace. Docpace is an A.I. system that increases the productivity of your office while keeping patients updated on appointment times including delays.
  • “In the past few years, what changes have you seen in the healthcare space?”
    • The group discuss how health tech has changed over the years. Shelby talks on the changes she’s seen, including health providers switching to electronic health records and applications. During the pandemic, the acceptance of these digital apps has really become a necessity. Vik agrees with Shelby, adding that there is an increased expectation from patients to use digital apps for personal healthcare.
  • “During the pandemic, what kept you going and believing in what you were doing?”
    •  Shelby talks on how she comes to find problems and addresses them. By putting herself in patients shoes, she is able to realize what issues need to be fixed. The biggest motivation to keep going was realizing that a problem did exist and that there was a simple solution that could reduce patient wait times and waiting room challenges.
  • “Why can’t healthcare be on-demand?”
    • Vik poses the question and wonders why healthcare is so far behind other industries when it comes to on-demand services. Pre COVID, most patients and providers were okay with the status quo. However post COVID, the shift towards digital transformation has created expectations for patients when it comes to personal healthcare. Shelby adds that healthcare is shifting to a more proactive care approach over reactive care.
  •  “What kind of challenges have you seen?”
    • As with all new technology, there can be several obstacles and challenges to overcome. Vik asks Shelby about some the initial challenges Docpace had to deal with. Shelby talks on challenges with EHR integration and having to first completely understand the systems in already in place. Another challenge the group discuss deals with making sure that healthcare providers across the board are on the same page. The fragmentation in healthcare is gradually going away, and FHIR APIs will play a crucial role in reducing fragmentation in healthcare.
  • “How do you use A.I. to address patients needs?”
    • Vik and Shelby discuss the pro’s and con’s of using A.I. in healthcare. A lot of times, A.I. functionality is a black box in the sense that you really don’t know what is going on behind the scenes. Shelby discusses how Docpace uses A.I. to improve the patient waiting room experience.

Listen to the full episode:

Click below to learn more about Tido’s Integration Packages:

Tido’s Integration Packages

Click below to learn more about Tido’s Digital Packages:

Tido’s Digital Packages

Improving Patient Safety with E2E Applications Monitoring

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In this episode of This Week in Health Tech, Vik and Jimmy talk about healthcare system applications and integration monitoring and how they play a big role in ensuring patient safety.

Here is what they discussed:

  • “This might surprise you, but in health systems today, around 95% of application issues are user identified.”
    • Vik talks on the current state of healthcare applications monitoring. He remarks that most issues dealing with healthcare systems are identified first by the user. This presents a large patient safety issue. Vik explains the issue in detail using an example, showing how reliance on manual intervention is risky and time-consuming, which could lead to adverse patient events.
  • “The time that it takes to find the issue, diagnose the issue, and fix the issue is unacceptable. I don’t know how we can continue just relying on manual intervention to find the issues.”
    • As the reliance on health systems and digital apps continues to increase, there needs to be a better way to track the data. Using the example from before, Vik explains how E2E (end-to-end) applications monitoring would have prevented the issue by detecting the exact location of the problem thus cutting down the issue diagnosis time in production environments.
  • “Along with identifying and flagging issues, we’ve also built a notification framework to alert the right person to deal with the issue.”
    • Tido’s E2E Applications Monitoring does not stop with flagging and diagnosing issues. Also included is a well defined notifications framework to alert the appropriate staff members of a system issue.
  • “If it ain’t broke, then why fix it?”
    • If health systems have not considered using E2E systems monitoring before, then why start not? Jimmy asks Vik why there is a need for such an implementation. Vik explains that EHR digital transformation, and other electronic health systems have only been implemented within the last 10-15 years. Even within that short amount of time, reliance on such systems has increased and continues to increase. Vik states that this is the right time to implement such a system.
  • “We are able to see what is going on between all these systems: where data is going, how its flowing, where there is a break, and how to flag it.”
      • Vik explains the architecture behind Tido’s E2E Applications Monitoring. With Tido’s E2E monitoring in place, there is significant ROI, as staff members do not need to spend time locating and diagnosing the issue. Patient outcome also greatly improves under the system.

Listen to the full episode:

 

Tido Inc. is currently offering a promotion for 6 months free E2E Applications and Integration Monitoring. Visit https://tidoinc.com/contact-tido-inc/ and include E2E in your message to claim this deal. This promotion lasts until November 30, 2021.

Click below to learn more about Tido’s Integration Packages:

Tido’s Integration Packages

Click below to learn more about Tido’s Digital Packages:

Tido’s Digital Packages

Telehealth, eVisits, and Digital Transformation with Dr. Brett Oliver

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In the latest episode of This Week in Health Tech, Vik and Jimmy are joined by Dr. Brett Oliver, Chief Medical Information Office for Baptist Health Kentucky and Indiana. The trio discuss telehealth, eVisits, and how COVID has impacted digital transformation and cultural changes.

Here is what they discussed:

  • “Why is there a rise/spike in COVID cases?”
    • The group start off the episode discussing the rising number of COVID cases. Dr. Oliver indicates the main factors for this are due to Delta variant’s high transmission rate along with rural areas having low vaccination rates. Rural facilities are being overwhelmed with cases, and they cannot transfer patients to larger facilities because larger facilities are overwhelmed as well.
  • “Are you hearing any feedback or concerns from patients when it comes to virtual care?”
    • COVID has definitely accelerated the shift towards virtual care. Vik asks how patients/providers feel about the virtual care being provided now and what the future holds for virtual care. Dr. Oliver states that the feedback they have received so far has been very positive. Virtual care is a great advantage for patients that are unable to visit a location easily. Being able to provide care virtually reduces the burden put on patients. Prior to COVID, Baptist Health had already implement virtual care for urgent care and eVisits. When it comes to providing virtual care for the future, Dr. Oliver emphasizes improving asynchronous remote visits, convenience, safety and utilization.
  • “Do you think the cultural shift towards virtual care is too soon or is this the right time?”
    • As the digital transformation is accelerated due to COVID, Jimmy poses the question whether this is the right time or not for this shift. Vik states that this is the right time, however he also indicates that we could go from a very basic experience to a very overwhelming experience, where patients have to choose from hundreds of apps which could again defeat the purpose of digital transformation. Dr. Oliver agrees and talks about having a process in place so that patients know exactly which app to use. Another concern Dr. Oliver brings up is the issue with patient data and interoperability.
  • “Even today in 2021, interoperability is still a main topic”
    • Vik and Dr. Oliver discuss how interoperability is a main focus moving forward with digital transformation. For the patient, being able to access your own data directly is a huge step in providing better and more reliable healthcare. Dr. Oliver talks about gaps in interoperability when it comes to post-acute care, such as nursing homes or rehabilitation centers. They also discuss how CMS/ONC is pushing for better interoperability with Patient/Provider FHIR APIs.
  • “How do you feel about A.I. in terms of healthcare?”
    • Both Vik and Dr. Oliver give their thoughts and opinions on the future of A.I.. Vik agrees with Dr. Oliver that it is too soon to integrate A.I. in terms of providing better healthcare. The duo then discusses using A.I. in terms of analytics.

Listen to the full episode:

 

Click below to learn more about Tido’s Integration Packages:

Tido’s Integration Packages

Click below to learn more about Tido’s Digital Packages:

Tido’s Digital Packages
 

HIMSS Conference 2021 Review

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In the latest episode of This Week in Health Tech, Vik and Jimmy review the 2021 HIMSS Conference that took place in Las Vegas, NV.

Here is what they discussed:

  • “The main topic of the conference revolved around interoperability and digital integration, something that TWITH has been talking about for months!”
    • Jimmy and Vik discuss what the hot topics were at the conference this year. Since the onset of the pandemic, the digital transformation within the industry has been drastic. As value-based care and personalized care become more valued, it makes sense for organizations to invest in the right strategies and technologies. Vik delves into these strategies, focusing on integration between EHR’s, hospitals, and new innovative applications to provide the best user experience for patients and providers.
  • “I attended this years conference digitally and the digital experience could have been better.”
    • This years HIMSS conference was held in-person as well as virtually. Attendees were down from the usual 50,000-60,000 to around 18,000 participants. Vik explains to Jimmy that there was a web and mobile app for virtual attendance but overall virtual experience could have been better with more online sessions and interactive sessions. He elaborates on the limited number of digital sessions and the difficulty in connecting to these digital sessions.
  • “The number one reason to attend is networking.”
    • Jimmy asks Vik what he looks most forward to in attending these types of conferences. For Vik, its all about networking. He explains that there is great value in being able to talk with industry peers about what new technologies are coming out and what the future holds. For CIO’s, the conference allows for insight into outside perspectives within the industry, such as finance, marketing, etc.
  • “Can you walk us through what the virtual experience was like?”
    • HIMSS offered a mobile app that listed all the digital events and also a digital directory to find individuals. Vik explains that while it was easy to locate certain individuals, being able to connect with them directly was difficult. Vik states that a round-table session would have been preferred. Another criticism Vik talks about is how not all events were available digitally.

Listen to the full episode:

Click below to learn more about Tido’s Integration Packages:

Tido’s Integration Packages

Click below to learn more about Tido’s Digital Packages:

Tido’s Digital Packages

Changing role of risk management with expanding healthcare technologies and digital transformation

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Healthcare organizations identify and evaluate risks as a means to reduce injury to patients, staff members, and visitors within an organization. Traditionally risk management has focused on patient safety and the reduction of medical errors. But with the expanding role of healthcare technologies and expedited digital transformation because of the COVID-19 pandemic, healthcare risk management has become more complex over time.

In May of 2017, Moody’s Investor Services released a report highlighting the link between risk management and a hospital’s operating margins: “Maintaining high clinical quality will increasingly impact financial performance and reduce the risk of brand impairment as reimbursement moves away from a fee-for-service model and towards a greater emphasis on value and outcomes.”

For above reasons, hospitals and other healthcare systems are expanding their risk management programs from ones that are primarily reactive and promote patient safety and prevent legal exposure, to ones that are increasingly proactive.

A medium or large hospital typically has anywhere from 500 to 800 health information interfaces between health systems for registration, orders, results, charges, etc. With the expanding technologies, there are increasing number of electronic systems used in various departments and specialties. These systems are either hosted internally or increasingly hosted in the cloud.

With increasing number of systems and in turn increasing number of interfaces between systems, it is becoming a risk to rely on manual reporting of system issues in production environment. It typically anywhere from 40-60 min to identify an issue in live environments and its’ completely reliant on users finding the issue and informing help desk to begin the process of diagnosing and fixing the issue on hand. Prolonged system issues in live environment can lead to potential adverse patient outcomes because of missing critical information.

Enterprise risk management strategy of an organization are considering using proactive automated live system checks and interfaces monitoring to reduce risk associated with increasing number of electronic systems and applications in healthcare.

Learn more about Tido’s End to End Systems Monitoring to automate live systems issues detection and significantly reduce time to diagnose and resolve potential patient safety issues.

 

 

Baptist Health adds test automation as part of their digital transformation to enhance user experience

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Tido integration and digital packages

The COVID-19 pandemic has accelerated digital transformation in every major sector, vastly increasing our reliance on technology to meet many of our daily needs. And healthcare is no exception! Our health systems have greatly expanded their digital footprint to better serve our patients, empowering them to perform routine tasks without leaving the comfort of their home—such as paying bills, requesting medication refills, and even receiving personal health updates digitally.

Headquartered in Louisville, Kentucky, Baptist Health has experienced tremendous growth in recent years, with significant increases in new digital properties and public-facing websites. To better manage these digital services, Baptist Health has selected Tido to plan and implement test automation for nine hospital websites and a newly created mobile app. 

  • Kevin Smith (Asst. VP, Digital Engagement) emphasizes how digital strategy and transformation will play a crucial role in enhanced patient outcomes, greater efficiency, and financial viability for healthcare organizations. 

  • Erik Helton (Manager of Digital Optimization) recognizes that it is critical for every mobile and web application to be thoroughly tested for functionality, compatibility, performance, accessibility, accuracy, compliance, and usability to provide an excellent experience for everyone and improve patient outcomes. 


  • Katie Jimenez (Director of Digital Strategy) has been an incredible ally in this partnership. Since Baptist Health invested in their automation strategy and implementation, Tido has been thorough in our support—testing applications at every stage of development and monitoring their performance post-launch.

 

What is “Automated Website Testing” and why is it Important?

Web-testing always needs to be performed when a change has been made to a webpage—to ensure no errors have occurred, and that the change was initiated by the company, instead of a bug or other issue. Traditionally, this process was done with live manual testing. However, as the number of pages grow on a website, continuous live-testing can become an impossibly arduous task to complete. 

This is where automated testing makes an enormous difference. Tido has developed an incredibly efficient protocol for optimizing this process. As we live-test websites and other digital assets, Tido simultaneously writes test scripts while building a robust test suite to completely automate the process—saving precious time and resources for healthcare organizations.

Why it’s important:

  • Improved time management, so teams don’t need to spend as much time live-testing. 
  • Cost savings for quality assurance (QA) resources.
  • Increased ROI, as fewer internal resources are needed for testing web and mobile properties. 
  • Efficiency of test suite reuse for other projects.
  • Faster feedback from running tests/regressions. 
  • Detailed test analytics and live monitoring of web and mobile properties.
  • Higher test coverage.

Different Types of Testing

  1. Functionality Testing: Testing all forms, web apps, and other functional features of a webpage.
  2. Compatibility Testing: Testing to ensure webpage displays correctly across a multitude of different devices.
  3. Performance Testing: Testing to make sure webpages work under heavy loads. Gathering and testing data such as load time.
  4. Cross-Browser Testing: Testing to ensure webpage displays correctly across a combination of different browsers.
  5. Accessibility Testing: Testing to ensure that the webpage is usable by people with disabilities.
  6. Usability Testing: Testing all menus, buttons, and navigational links.

 

Tido’s Test Automation Strategy 

Understanding our client’s needs and mining their web analytics is the first step in figuring out the priorities for each client. Along with understanding which sites are visited the most, web analytics provide crucial data—such as which browser, device, and platform are preferred by patients. Once we establish our goals and priorities, we can begin the process of testing.

For our test suites, some of the tools and frameworks that assist us in the automation process include:

  • Real Devices Cloud (Sauce Labs): This cloud-based continuous platform enables us to run our automated test suite across desktops, emulators, simulators, and real devices. Along with cross-browser and compatibility testing, Sauce Labs provides performance reports and real-time feedback of tests in progress.
  • Selenium and Appium: We incorporate both of these test automation frameworks in conjunction with Java using Eclipse IDE. Selenium is an open-source test automation tool used for desktop testing, and the Selenium WebDriver allows for easy Cross-Browser/Platform testing. Appium is an open-source test automation tool suite used for mobile app testing. The Appium framework allows us to test an organization’s website using a combination of different mobile platforms and devices.
  • TestNG: An open-source automation testing framework for writing unit tests and generating test results. TestNG allows the execution of multiple tests in parallel.
  • Deque AXE: A library to run web accessibility tests in Java projects with the Selenium automation tool.

 

Tido’s Test Automation Services Makes Digital Transformation Easy!

Tido’s EHR and Digital Test Automation services provide end-to-end testing of all workflows, establishing the best user experience for your EHR, hospitals systems, web, and mobile applications. Contact us today for more information!

 

About Tido Inc.

Since 2007, Tido has partnered with many health systems, agencies, vendors in the US and Canada to provide top-of-the-line integration, digital, and test automation packages. 

Tido’s digital team consists of full stack mobile and web developers, test engineers, designers, business analysts, quality assurance analysts, and project managers. Our team uses cutting-edge technologies and the most up-to-date standards to develop high-quality mobile and web applications for healthcare organizations. We also place a high priority on accessibility for staff and patients, to provide best experience possible for all users. 

As stated simply by Vik Patel (COO, Tido) on This Week in Health Tech Podcast, “You can never have enough testing!”

 

About Baptist Health System

Founded in 1924, Baptist Health has been bringing advanced medical technology, modern facilities, and many of the region’s most prominent physicians and medical professionals to our communities for nearly a century. With nine hospitals, Baptist has more than 2,700 licensed beds.

Baptist Health has more than 300 points of care including outpatient facilities, which offer urgent care, occupational medicine, physical therapy, and diagnostics. Home care is also available in 39 counties in Kentucky, six counties in Illinois, and six counties in Southern Indiana. Our physician network of more than 3,000 employed and affiliated physicians continues to grow, as we endeavor to improve access to healthcare and enhance the health of Kentucky as a whole.

Implementing Test Automation in Health Care || Part 2: EMR and Hospital Systems

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In the latest episode of This Week In Health Tech, Vik and Jimmy continue the series on Test Automation in the healthcare space, focusing on EMR and Health Systems Test Automation.

Here is what they discussed:

  • “What is so different about testing in EMRs as opposed to web based applications?”
    • Web based applications may or may not deal with patient data. However, EMRs and other hospital systems all have patient health information (PHI). Vik states that because patient data is involved, the impact of an EMR error or hospital system (PACS, Ambulatory, Laboratory, etc.) error is much higher as it could lead to critical adverse effects for patients.
  • “How are things typically done now in regards to testing?”
    • Changes are continuously being made to health systems, based on feedback from clinical staff for different workflows. When these changes are implemented, testing needs to be done in order to ensure bugs have not occurred. Vik explains in details the traditional approach for testing changes in a healthcare organization, which still relies heavily on manual testing and cross-department collaboration.
  • “If testing is so important, why do organizations place it on the back burner?”
    • Jimmy asks Vik why emphasis on testing is so low. The traditional manual testing approach involves feedback from hospital staff. Vik talks on how it is not the staff’s (Doctors, Nurses, etc.) top priority to test every aspect of a system, since they are dealing with their own job deadlines. Vik details how much time is needed to manually test properly and the staggering cost involved with such a process.
  • “What can be done better in the industry in terms of testing?”
    • Vik states that an organization cannot simply rely on manual testing. Using technology to automate testing will save an organization time and costs. Initially, once an assessment is done to capture all the different workflows and downstream systems used, the team can then develops test scripts. They also use integration framework since all the information to downstream systems going through the interfaces can be used to cross check information between EMR and downstream systems.

Listen to the full episode:


Click below for more information regarding Tido’s test automation packages:

Test Automation Packages

Learn more about Tido’s Integration Packages:
Tido’s Integration Packages