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The Inpatient Digital Experience

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In this episode of This Week in Health Tech, Vik and Jimmy are joined by Jeff Fallon, CEO and Chairman of eVideon, where they discuss the digital transformation happening to the hospital inpatient experience.

Here is what they discussed:

  • “About 75 percent of hospital rooms have not changed much since the 1970’s…”
    • Jeff and Vik discuss the current state of hospital rooms and how the digital transformation can be achieved in hospital rooms.
  • “Why now do you see this different approach for providing inpatient healthcare?”
    • Jimmy asks Jeff why the digital transformation has taken so long in healthcare. Jeff answers that the pandemic has certainly accelerated the transition, and compares it to the changes happening in telehealth. Jeff also mentions value-based care being a big driver for hospitals to make the change.
  • “The right approach is to provide an experience where the patient doesn’t feel like a guest in someone’s hospital.”
    • Vik brings up the idea of smart hospital rooms, and Jeff agrees that the technology is there to provide better patient engagement.
    • The use of smart TVs and smart speakers can help give patients more control over their experience in the hospital.
  • “It looks like eVideon is making a more interactive/pleasant experience for patients..”
    • Jimmy asks Jeff about how eVideon is providing an overall better inpatient experience. Jeff elaborates on the importance of providing entertainment for patients and being able to give patients control over what apps they want to use.
  • “You better have a smart digital strategy for all types of folks.”
    • Vik makes a good point that everyone is not on the same level when it comes to using technology. Jeff addresses this as well and comments that a smart digital strategy is one that can benefit everyone, regardless of an individual’s comfortability with technology.

Listen to the full episode:

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eVideon Healthcare: https://www.evideon.com/